Automation for auto repair shops

Auto Shop automation: less phone tag, more booked services.

Your front counter is busy and the phone keeps ringing. Customers forget oil changes, approval calls for repairs drag on, and cars sit finished while owners don't pick up.

Built for auto repair shops

What a bot can take off your plate

  • Service-due remindersCustomers get oil change, tire rotation and mileage-based service reminders, bringing cars back on schedule.
  • Repair approval textsCustomers get a clear summary to approve repairs by text, so bays don't sit waiting on phone tag.
  • Vehicle ready textsOwners get notified the moment their car is done, so finished cars leave the lot faster.
  • Declined work follow-upRepairs a customer put off get a friendly reminder later, recovering work you already diagnosed.
  • Seasonal checksCustomers get reminders for tire swaps, AC checks and pre-road-trip inspections.
  • Digital inspection reportsInspection notes and photos go to the customer in a clear report, so approvals come faster.
  • Parts-on-order updatesWhen a car waits on parts, the owner gets automatic updates instead of calling the counter.
  • Fleet maintenance schedulingFleet accounts get service-due reminders per vehicle, so trucks come in on schedule.
  • Recall and warranty checkCustomers whose vehicles have open recalls get a heads-up and a way to book.
  • Loaner and ride schedulingCustomers who need a loaner or ride get it booked with their drop-off, so the counter isn't juggling it.
  • Tire storage remindersCustomers with stored seasonal tires get a reminder to book their swap before the rush.
  • Inspection and emissions due remindersDrivers get a heads-up before state inspection or emissions are due, with a booking link.
  • Warranty-work paperwork prepWarranty and extended-coverage claims get the notes, photos and forms organized for submission.

Plus the everyday essentials

  • Missed-call text-backWhen the counter is slammed, missed callers get a text and a booking link.
  • Online service bookingDrivers book oil changes and diagnostics any hour.
  • Drop-off remindersCustomers get a reminder the day before, so bays aren't sitting empty.
  • Review requestsAfter pickup, customers get a review ask while the car runs great.
  • Estimate follow-upBigger repair estimates get a friendly follow-up if the customer is deciding.
  • Lead capture from GoogleCalls and messages from your Google profile land in one place with a fast reply.
  • Lapsed customer win-backDrivers you haven't seen in a year get a check-in.
  • Weekly shop reportA short report covers car count, approvals pending, declined work and reviews.

You approve every message before it goes live. Automatic texts only use templates you signed off on, and one-off replies wait for your OK.

Try it · Interactive demo

See it work for a business like yours

What this saves you: Every missed call gets a reply and a booking link, and service reminders bring cars back.

You stay in control

  • Ranges come only from your own price book and minimums.
  • The bot never quotes below your floor.
  • Unclear photos get “we’ll need a quick look” instead of a number.
  • Big or severe jobs are routed to you or your tech.
  • Prefer no numbers? Turn ranges off and use photo intake plus booking only.

Sample demo for an example company. Sample ranges are not Blueprint Pilot pricing; your own price book is used. In this demo, booking links open our free 30-minute Automation Blueprint call.

Start here

The starter package

Missed-call text-back plus review requests. Every missed caller gets an instant text with your booking link, and every customer gets a well-timed review ask after the job. Set up in 7 days or less once we have your info. Texting turns on after carrier (10DLC) approval. The care plan is optional.

Missed-revenue calculator

What are missed calls costing your auto shop business?

Plug in your own numbers. It's a rough estimate, not a promise.

From the customer’s side

“I’m a real estate investor and I call a lot of contractors. If I call and nobody answers, I’m onto the next call. But if I know the company will call me back, or their website makes the service and price look outstanding, I’ll wait for their call.”

Tim Conti, founder of Blueprint Pilot, speaking as a customer

Picking up is always best. When you can’t, an instant text-back is the backup that keeps that caller from moving on.

Sound familiar?

Common problems for auto repair shops

  • Customers calling for status updates while the car is in the bay
  • Declined repairs that never get a follow-up
  • Seasonal wear (batteries, tires, AC or heat) that customers forget to check
  • Estimates waiting on customer approval
  • Missed calls while techs are under a car

Nationwide

Auto repair shops near you

We set up automations for auto repair shops anywhere in the U.S. Setup is done remotely, so your location doesn’t matter. We’re based in the Phoenix area, and these local pages show how it looks for auto repair shops in one market: Phoenix · Mesa · Chandler · Scottsdale · Gilbert · Tempe · Glendale · Peoria.

See all locations.

Watch it happen

We build your site, then switch on the automations

First the website goes up, on desktop and phone. Then the bots connect: new leads get an instant text, bookings land on your calendar, review requests go out and you get notified.

Website builds include your first year of hosting, your domain and business email (forwarding or a basic mailbox). After year one, they roll into your monthly care plan. Your domain is registered in your name, so you own it. Google Workspace mailboxes are available as an add-on.

Sample companies for illustration only.

Website that works for you

No website? We build one.

If you don't have a site, or yours doesn't bring in calls, we build a fast, mobile-friendly one with booking, quote requests and the bots above built in. It runs on the same low-cost setup we use ourselves, and it's in your name: your domain, your accounts. You own it. We hand you the keys.

Your first year of hosting, your domain and business email (forwarding or a basic mailbox) are included with the build. After year one, they roll into your monthly care plan, which also covers changes and upkeep. Google Workspace mailboxes are available as an add-on. Quoted after a short call.

Your first step

Free 30-minute Automation Blueprint call

  • The bots that would save you the most time
  • A rough plan for what to build first
  • A quote after the call